Robert Crawford Limited is committed to maintaining the trust and confidence of clients, fellow agents and visitors to our website. We want you to know that we are not and never will be in the business of selling, renting or trading email lists to other companies and businesses for marketing purposes. We will only use our marketing list for legitimate business purposes. This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
Should you have any questions our policy and privacy practices please contact us by email: prose@crawford.co.uk Alternatively, call on 020 7298 2321.
Who are we?
We are Robert Crawford Limited (Company Registration No: 3006144), a UK based firm of chartered surveyors providing commercial property consultancy advice and services.
The Data we collect
The personal information we collect from you might include your name, email address, address, telephone numbers, social media handle, your job title or job description, website browsing behaviour and property preferences.
Cookies
Our website www.crawford.co.uk uses cookies. Cookies are small data files on your computer or handheld device. The use of cookies is standard practice for all websites and allows our website to recognise you when you visit. The cookies are essential for helping us deliver a high-quality website. Some cookies collect statistical information about your browsing behaviour. You can switch off cookies by setting your browser preferences – but this may result in a loss of functionality when using our website.
Third Parties
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example, to send agency particulars or investment sales brochures via email or post). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. We would only release your information to a third party outside of this if required to do so legally, for example, to comply with a legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our clients. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Anti Money Laundering
In order to comply with the requirements of the Anti-Money Laundering Regulations in force, we will be required to obtain evidence to verify your identity. The required evidence may include sight of passport or other identification documents. We will retain this information for the duration of any negotiation and for 7 years post completion of the transaction.
How is your information used?
We may use your information to send you details regarding market research and general industry articles. Occasionally, we may send you information about Robert Crawford Limited and the services we offer.
Access to your personal information
The accuracy of your information is important to us. You are entitled to view, amend or delete the personal information that we hold. If you change email address, or any of the other information we hold is inaccurate or out of date, please email your request to prose@crawford.co.uk or write to us at our Registered office address, 28 Crawford Street London W1H 1LN. Alternatively, you can call us on 020 7262 1155.
This Policy was last updated in May 2018.